Even with the best cyber and credit monitoring there will be times when identity fraud is perpetuated.

If one of our consumers falls victim to identity fraud, the Legal and Restitution team, coupled with a Cyber Insurance policy will assist in restoring the consumer to pre-theft status

Legal and Restitution


Comprehensive legal and call centre support to restore financial and credit profile status

  • Legal advice and assistance
  • Stakeholder mediation
  • Dedicated private investigator
  • Unlimited attorney consultations
  • Court appearances
  • Judgement reversals
  • Credit profile restoration
  • Clearance letters

    • Cyber Insurance


    Covers losses arising from fraudulent cyber crime or identity theft related activities

    This includes loss from contactless pay, skimming or counterfeit activities.

    Cybercrime related acts include, but are not limited to, phishing, vishing, smishing, hacking, virus attack, sim swaps, stolen/lost mobile phone or bank card